OUR MISSION, VISION & VALUES
Commitment STATEMENT:
At Choice Consultancy, we commit to providing exceptional services to the aged care and disability community by employing professionals who are highly skilled, passionate, caring, and diverse. We will always provide transparency in our offerings and pricing of our services that will benefit the client. We commit to putting the client's needs first.
MISSION STATEMENT:
We sustain a high commitment and promise to:
- Listen and understand our client’s requirements and needs so that we can provide the best possible care or service while treating them with dignity and respect.
- Ensure our clients feel recognised, respected and empowered
- Give our clients the necessary support they require with the utmost care and sincerity
VISON STATEMENT:
Our vision is to ensure all our clients are heard and feel included, respected and valued no matter their developmental or intellectual disability. Everyone has a voice and deserves to be treated equal regardless of their ability, race, age, creed, religion or sexual orientation. At Choice consultancy, its our vision that our customers experience this level of care at each visit.
OUR VALUES:
Choice Consultancy employs values which highlight the rights of persons with a disability and those in our community who are aged.
- Rights – to promote ethical, respectful and safe service delivery which meets, if not exceeds, legislative requirements and achieves positive outcomes for people with disability and aged care recipients
- Participation and Inclusion – to promote the connection of people with disability with their families, friends and chosen communities while ensuring that services work together with individuals to enable their genuine participation and inclusion.
- Individual Outcomes – to promote person-centred approaches that will allow people with disabilities and the elderly to be involved in the joint effort of making decisions that will impact their own lives.
- Feedback and Complaints – regular feedback is sought and used to inform individual and organisation-wide service review and improvement.
- Service Access – to provide access, commencement and leaving of a service in a transparent, fair, equal and responsive way.
- Respect – by providing all persons with dignity, courtesy, sensitivity and fairness.
Your Life - Your Way - Your Choice